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Terms & Conditions

Welcome to SEO Agency Malaysia (“Company”, “we”, “our”, “us”). By accessing and using our website seo-agency.com.my (the “Site”) and our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. Use of Website

  • You agree to use the Site for lawful purposes only.
  • You may not attempt to hack, disrupt, or misuse any part of the Site.
  • Content provided on this Site is for general informational purposes and should not be taken as professional or legal advice.

2. Services

  • SEO Agency Malaysia provides digital marketing services including SEO, AI Optimisation (AIO), Generative Engine Optimisation (GEO), and Answer Engine Optimisation (AEO).
  • Service terms, deliverables, and fees will be outlined in a separate service agreement or proposal between you and us.

3. Payments & Refunds

  • Payments must be made in accordance with the agreed proposal or invoice.
  • Unless otherwise stated, all payments are non-refundable once services have commenced.

4. Intellectual Property

  • All content, graphics, text, and materials on this Site are the intellectual property of SEO Agency Malaysia unless stated otherwise.
  • You may not reproduce, distribute, or republish any part of the Site without prior written consent.

5. Limitation of Liability

  • We strive to provide accurate and effective SEO services, but we do not guarantee specific rankings or outcomes as search engine algorithms are outside of our control.
  • SEO Agency Malaysia shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or services.

6. Third-Party Links

  • Our Site may contain links to third-party websites. We are not responsible for their content, practices, or privacy policies.

7. Governing Law

  • These Terms & Conditions are governed by the laws of Malaysia. Any disputes will be subject to the exclusive jurisdiction of the courts in Malaysia.

8. Changes to Terms

  • We reserve the right to update or modify these Terms & Conditions at any time. Updates will be reflected on this page.

If you have questions about our Terms & Conditions, please contact us at sales@seo-agency.com.my.